Common Questions

A: Harmony Home Care answers phones 24 hours a day, seven days a week, including holidays. Our registered nurses are also on call 24 hours a day, seven days a week. Call toll free: 888-772-5472 to speak with one of our home care specialists anytime.

A: We aim to have caregiver services in place within 24 hours, and when possible, within the same day.

A: During our complimentary consultation, we learn about each individual’s unique needs and personality in order to make an ideal caregiver match.

A: Yes, our home health care aides are available to stay with patients in the hospital or alternative healthcare facility. Patients find that many facilities cannot provide this type of one-on-one attention and care.

A: Yes, our home health care aides may accompany patients to medical appointments when approved by the assigned registered nurse supervisor.

A: Yes, our home health care aides are trained to assist older adults with mobility, transfers, and repositioning. In addition, we provide an ensemble of other home care services to help your loved one age safely and comfortably in place.

A: Our experienced and compassionate care staff will work with you to deliver uninterrupted quality care for individuals who spend winters in the South and summers in Pennsylvania. With flexible scheduling, we can adjust to your loved one’s changing needs throughout the year.

A: Harmony Home Care proudly serves families in 12 southwestern Pennsylvania counties: Lawrence, Butler, Armstrong, Indiana, Cambria, Beaver, Allegheny, Westmoreland, Somerset, Washington, Fayette, and Greene.

A: Each member of our care team undergoes a rigorous screening and interview process which includes drug testing, a skills assessment, multiple background checks, and an evaluation process to determine if the individual possesses attributes that match Harmony Home Care’s mission and core values. Once hired, each member of our care team attends a mandatory orientation and receives a minimum of 12 credit hours of ongoing training each year.

A: Our trained patient care advocates will investigate all avenues of payment to maximize your level of coverage in order to minimize your out-of-pocket expenses. We partner with a number of insurance companies and special programs to assure access to the best in-home health care, and have the experience needed to make billing easy. Payment plans are also available for home health care services. For more detailed information, please visit our Payment/Insurance Plans page.